Privacy Policy

Ebuystt values and respects the privacy of its customers and visitors. The purpose of this Privacy and Security Statement is to provide you with information about how ebuystt collects, uses, and shares the information we collect from our customers and visitors. It also describes the choices you can make about our use of your information. Our collection efforts are designed to improve the shopping experience of our customers and to provide customers relevant information about our products, services, and promotions.

ABOUT THIS POLICY

This Privacy and Security Statement describes the privacy practices of Ebuystt and its subsidiaries, divisions, affiliates, brands and other Ebuystt companies. It applies to our interactions with our customers and visitors, including, but not limited to:

  • Use of our websites, including mobile websites
  • Visits to our store.
  • Use of our applications for mobile phones, tablets or other smart devices
  • Phone and email communications
  • Social media interactions on our websites and other third party websites like Facebook, YouTube and Twitter
  • Viewing our online advertisements or emails

Also, this policy does not apply to third-party websites accessible through our websites.

INFORMATION WE COLLECT

Contact information

We may collect the names and user names of our customers and other visitors. Additionally, we may collect your purchase history, billing and shipping addresses, phone numbers, email addresses, and other digital contact information. We may also collect information that you provide us about others.

Payment information

When you make a purchase we collect your payment information, including information from your credit or debit card, check, PayPal account or gift card.

Returns information

When you return a product to our store or request a refund or exchange, we may collect information from you and ask you to provide your government issued ID. We use the information we collect from you and capture off of your government issued ID to help prevent fraud.

Demographic information

We may collect information about products or services you like, reviews you submit, or where you shop. We might also collect information like your age or gender.

Location information

If you use our mobile websites or applications, we may collect location data obtained from your mobile device’s GPS. If you use our websites, we may collect location data obtained from your IP address. We use this location data to assist you to find driving directions to our store.

Other information

If you use our websites, we may collect information about the browser you are using. We might track the pages you visit, look at what website you came from, or what website you visit when you leave us. We collect this information using the tracking tools described here. To control those tools, please read the Your Privacy Preferences section.

HOW INFORMATION IS COLLECTED

We collect information directly from you. The following are a few examples of when we collect information from you:

  • During website or survey registration
  • In connection with an online or in-store purchase
  • If you use an online forum, submit a question or answer to our Product Q & A or provide us with comments or reviews
  • If you upload a photo or other digital content through one of our websites or applications
  • If you return a product
  • If you request we send you an electronic copy of your in-store receipt
  • In connection with your interactions with us as a registered user of our websites. For example, when you use the features of our My Account tool like Express Checkout, Address Book, My Lists, My Project Guides, etc.

We collect information from you passively. We may use tracking tools like browser cookies, flash cookies, and web beacons. We collect information from other sources.

We may get information about you from third party business partners, like an updated address from a shipping vendor. We may collect information about you from a friend. For example, if your friend purchases something for us to send to you.

HOW WE USE INFORMATION

We use the information we collect for our business purposes, including:

To respond to your questions and requests. Examples include:

  • Fulfilling orders or providing services
  • Registering you for a particular website, loyalty program, or extended warranty service or providing you with information regarding such programs or services
  • Processing a return
  • Responding to a product or service review

To improve our products and services. We may use your information to make website or product and service improvements. To look at website trends and customer interests.

We might use your information to customize your experience with us. We may also combine information we get from you with information about you we have received from third parties to assess trends and interests.

For security purposes.

We may use your information to protect our company, our customers, or our websites. For example, we might use cameras in our stores to track store traffic or our stock.

For our marketing.

In certain circumstances, we may send you communications about special Ebuystt promotions or offers. For example, if you have registered on a website and indicated you want to receive this information or if you gave us your information in our store. We may also notify you of new website features or product and service offerings. If permitted, we may also send information about offers from our Affiliates and other companies we think you might find interesting. To manage our communications with you, follow the instructions in the Your Privacy Preferences section below.

To communicate with you about your account or our relationship.

We may contact you to tell you about changes to this Privacy and Security Statement, the Terms of Use of our websites or mobile applications, or changes to any of our programs in which you might be enrolled. We may also tell you about issues with your orders or if there is a product recall.

INFORMATION SHARING

We may share your information for our business purposes and as legally required or permitted, including: With third parties who perform services on our behalf. We share information with our service providers, such as our delivery service providers who ship and deliver your online orders. We might also authorize our service providers to collect information on our behalf. Some service providers may be located outside of Trinidad and Tobago. We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions.

If you purchase a Ebuystt Extended Warranty Service you will be required to provide information such as your name and address to our warranty service providers. While these service providers are limited by contract in the way they may use your information to provide Ebuystt Extended Warranty Services, we encourage you to review each service provider’s privacy statement at the time you submit your personal information for such services.

With any successor to all or part of our business.

For example, if all or part of our business is sold we may sell our customer list as part of that transaction.

If we think we have to in order to comply with the law.

For example, we will disclose information to respond to a court order or subpoena. We may also disclose information if a government agency or investigatory body requests it.

With our business partners.

For example, we might share information with one of our Affiliates or a business partner who is running a joint promotion with us or who provides a product or service in partnership with us.

To protect us.

For example, we will disclose information if we suspect fraud. We will also share information as part of an investigation.

At your direction.

For example, if you ask us to provide your information to a third-party to facilitate the resolution of a dispute.

YOUR PRIVACY PREFERENCES

You can register or change your preferences to receive or not receive marketing communications from us by visiting our Manage Privacy Preferences page or emailing us. Please allow sufficient time for your preferences to be processed. Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on an order or service request, asking you to review a product or service you have ordered, or notifying you of product recalls. If you later opt back into getting marketing communications from us, we will remove your information from our opt-out databases.

Registered website users can update their information at the Your Account section of our website. If you are not a registered website user, you can contact us by email.

The website and its contents are not intended to be targeted to minors under applicable law and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our website and so we carry out the same Privacy Policy for individuals of all ages. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information.

To ensure maximum security, your online credit card transactions are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information. They have tested and proven systems to identify fraud. Please remember that these systems sometimes result in delaying your order delivery. Until we receive verification that the online credit card transaction is authentic can we bill and deliver your merchandise (Please see our Terms and Conditions of Use).

Our Payment on Delivery option uses a Point of Sale (POS) wireless terminal for processing debit and credit card transactions. We ask that you present proper identification for all POS credit card transactions. You will be required at all times to sign for receiving merchandise in good standing.

Within Ebuystt, your information is kept on password protected, limited access servers. Wherever possible and applicable, Ebuystt servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.

Ebuystt cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

COLLECTED INFORMATION

ebuystt collects customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer's shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, financial information, telephone number, e-mail and postal address ("Personal Information") that you provide to us when you save your information with us or when you participate in a sweepstakes, promotion or survey. We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. In addition, we maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to provide you with offers, promotions or information that we believe may be of interest to you. We also monitor use of the website and traffic patterns to improve the website design and the products and services we offer as well as to determine what offers, promotions or information to send to you.

ebuystt may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court. We may also disclose information about you to other members of the Nete corporate family, as well as a company contracted to help prevent the unauthorized use of credit and gift cards.

*You can easily update your account information by logging on to ebuystt.com and clicking on 'My Account' at the bottom left hand corner of the page.

OUR EMAIL LISTS

We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other Nete news. Email addresses collected at ebuystt are used internally and by our business partners. If you would like to unsubscribe from our email list or would prefer that your email address not be shared with our business partners, Click Here or Contact Us. We will remove your name from our email list within a reasonable period of time. Please recognize that you may receive another email before we are able to remove you.

BUSINESS ASSOCIATIONS

ebuystt contracts with outside service providers to help us better understand your use of ebuystt. Our service providers place cookies on your computer or use other technologies to collect various kinds of information for us related to your use of ebuystt, so that we and our business partners may continue to refine and improve the site and other sites for our customers, and provide advertising tailored to your interests. We do not allow our service providers to collect any credit card, user name or password information, and any Personal Information shared with our service providers is made anonymous. As a visitor to ebuystt, you may opt out of being included in this collection of data by emailing us on contact@ebuystt.com. We may also use our own cookies to deliver enhanced online display advertising tailored to your interests. To opt out of this advertising provided directly by ebuystt, please email us at contact@ebuystt.com

"Cookies" are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them.

Our partners or we may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. They may be recognized by other sites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud. To opt out of any such data collection, contact us on contact@ebuystt.com

What about Third-Party Advertisers and Links to Other Websites? The website includes third-party advertising links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices

SECURE SHOPPING

Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology.* In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect you Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.

If you still have concerns about ordering electronically, feel free to email us on contact@ebuystt.com. We will get in touch with you at your convenient hour and you can place your order over the phone. You can also save your shopping basket page and email it to contact@ebuystt.com

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

POLICY CHANGES

ebuystt.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The ebuystt.com Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website.

Feel free to contact us with any questions about our Privacy & Security Policy on

contact@euystt.com